An addicted insider’s account of our real lives in the era of the realtime, social web.

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My Cell Phone Has a Line to the Past

When you see movies about the future, almost every detail is depicted as being new and different. When it comes to real life technological advances, I see a very different trend. In a lot of cases, I think people want to embrace the shiny, new devices and tools. But they still want to keep one old shoe anchored in the past.

When I got my first iPhone, I started to search around the web in an effort to find a ringtone that sounded like the phone I had in my house when I was growing up. Once I installed it, I had a new smartphone with a sound that connected me to the same phone I used to call my friends as a kid. When that old phone used to ring, my cat would run over, jump onto the counter and sit next to it until one of us answered.

I want technological advances. But I want them to allow me to remain connected to my sense memories — the me I was without the new phone.

Today, I notice that almost every person I know – at least in my cohort – has the exact same ringtone. New device, old sound.

People in my generation may have an unconscious fear that technological advances are overwhelming them. My personalities on Facebook and Twitter are not quite the same as my personality in real life. And there is something scary about that. Using products that maintain a connection to my past gives me a reassurance that the technology I use is an extension of the old me, not a replacement.

The Kindle just became the best-selling item in Amazon history. The screen mimics paper, the pages are turned just like an old book.

My digital camera looks a whole like the one I had when I still used film.

Instagram photos look just like old Polaroid shots.

I constantly see forward-thinking technologists who have retro stickers on their phones and laptops.

Maybe the most comfortable and ultimately successful technological advances are the ones that have an umbilical cord back to what came before.

An Introvert Goes Online

Jonathan Rauch has an extremely interesting piece in The Atlantic called Caring for Your Introvert.

Do you know someone who needs hours alone every day? Who loves quiet conversations about feelings or ideas, and can give a dynamite presentation to a big audience, but seems awkward in groups and maladroit at small talk? Who has to be dragged to parties and then needs the rest of the day to recuperate? Who growls or scowls or grunts or winces when accosted with pleasantries by people who are just trying to be nice?

… If you answered yes to these questions, chances are that you have an introvert on your hands—and that you aren’t caring for him properly. Science has learned a good deal in recent years about the habits and requirements of introverts. It has even learned, by means of brain scans, that introverts process information differently from other people (I am not making this up). If you are behind the curve on this important matter, be reassured that you are not alone. Introverts may be common, but they are also among the most misunderstood and aggrieved groups in America, possibly the world.

I wonder how this plays out as more of our social interactions move online.

Is there such a thing as an online introvert? And does that behavioristic necessarily jibe with one’s offline personality?

I know plenty people with whom I find it almost impossible to have a clear and relaxed conversation. But that’s in person. Those same folks are often my favorite people to talk with over instant messenger or email.

Have you ever been totally shocked to see a little smiley emoticon from someone who absolutely never smiles in real life?

Rauch refers to introverts as a little-understood group. Every group is little-understood when it comes to the relatively new online world.

Maybe the emergence of an online society will cause a realignment in the way each of us is perceived. At least that’s my take for this blog. Ask me in real life and I might not answer at all.

The 200 Billion-to-One Longshot

There are about 200 billion spam messages sent via the internet each day. You tweak your filters, you try different mail services, you opt out of every list, but the spam keeps on coming. Even if it doesn’t make it to your inbox, it’s there, in your spam folder along with those one or two false positives that you actually wanted to make it to your inbox.

You complain. So do I — mostly as a mutter under my breath. But Daniel Balsam did more. He quit his job, went to law school and has dedicated his career to suing companies that send out spam. He’s earned more than a million in settlements, and as he says, “I feel like I’m doing a little bit of good cleaning up the Internet.”

Balsam mostly sues companies he accuses of violating California’s anti-spam law.

Among other restrictions, the law prohibits companies from sending spam with headers that misleads the recipient into believing the e-mail is noncommercial or comes with offers of “free” products that aren’t true.

The law also requires a way for Internet consumers to “opt out” of receiving any more spam from a sender.

I’d send Balsam a thank-you note, but I’m guessing he’s not a fan of unsolicited email.

Who Are We? Just Ask Facebook

Facebook has a tremendous amount of raw data about who we are and what we choose to talk about and share. The company recently released some anonymous data and the always thoughtful Marshall Kirkpatrick had some interesting takes on the topic and insists the key question is: ”what could a world of independent researchers discover in this data?

For now, we’ll have to settle for what Facebook has noticed about us. A few examples:

- Young people swear more than older people

- Older people have hung onto the dying art of occasionally talking about people other than themselves.

- Popular people are more likely to talk about stuff like TV and movies

- Less popular people are more likely to mention work and sleep

- People write about very different topics depending on the time of day

- The emotional content of status updates also changes wildly depending on the time of day

- Updates with more positive words receive more likes

- We tend to stick with those who are like us and use similar language

You can read more about the findings on Facebook’s own blog post about the data: What’s on your mind?

How Did Advertisers Figure Out I’m a Broken Freak?

Aren’t you getting a little tired of consistently seeing ads for Cialis, anger management courses, inflatable Bozo clowns, voodoo dolls representing particularly active internet commenters, pot vaporizers, Twitter twelve-step programs, and the Palazzo Hotel in Vegas? Oh wait, maybe that’s just me. Actually, because of the targeting that advertisers do, it’s definitely just me.

We’re all being tracked as we browse the web. Advertisers use that data to target the right offers to the right people.

In a recent poll, about 70% of respondents indicated that they don’t think internet advertisers should be allowed to target ads based on users’ web browsing habits.

Younger Internet users were less opposed to targeted ads than older people. Still, just 34% of respondents 18 to 34 years old said they wanted advertisers to track them. Only 26% of those 55 and older supported the practice.

There are a variety of efforts (technological and legislative) aimed at placing limits on the tracking performed by advertisers.

It’s always difficult to accurately poll these issues. On one hand, no one likes the idea of being tracked. On the other hand, we’re happy when sites like Amazon and Netflix serve up stuff that we’re more likely to enjoy.

And we want all of our favorite sites to remain free. That depends in part on web ads being effective.

For now, if you want to see what your browsing habits say about you, just pay attention to the graphical ads you see over and over across many of the sites you frequent.

What if the Talmud is on a Kindle

Many religious Jews don’t operate any electronics on the Sabbath. That’s been hard enough over recent decades. But observing the Sabbath could soon be increasingly at odds with other key values of Judaism. And I’m not talking about playing with the Xbox.

Many observant Jews do not operate lights, computers, mobile phones, or other electrical appliances from sundown on Friday until three stars appear in the night sky on Saturday. They abstain from these activities because, over the last century, rabbinic authorities have compared electricity use to various forms of work prohibited on the Sabbath by the Bible and post-biblical rabbinic literature, including lighting a fire and building. The difficulty of interpreting the Bible’s original intent and applying it to modern technology has rendered electricity use on the Sabbath one of the more contentious topics in Jewish law.

E-readers are problematic not only because they are electronic but also because some rabbis consider turning pages on the device – which causes words to dissolve and then resurface – an act of writing, also forbidden on the Sabbath.

When people ask me if I am a practicing Jew, I usually answer that I just show up on game days. So hopefully my Rabbi will get back to me on Twitter or Facebook with a more learned take before the weekend.

(In truth, we could probably all use a day off once in awhile.)

When the Cloud is in Your Nightstand Drawer

The Information Ecology group at MIT is thinking of and prototyping tools to re-connect your increasingly cloud-based personal information and social interactions to the physical environment in which you live.

Imagine a wallet that can give you periodic updates on your finances and even tighten around your cash when your account balance is low.

Maybe you and a group of friends show up at a bar where the television channel is automatically changed because, over time, you have all made it clear that you like watching Vikings games.

Or how about a nightstand that drops printed photos into its drawer as those images are shared by your Twitter network.

Tableau integrates a photo printer, camera and wireless Internet connection. It quietly drops photos sent to it through Twitter into its drawer, for the owner to discover. Images of things placed in the drawer are posted to Twitter as well. A softly glowing knob that almost imperceptibly shifts color invites interaction without demanding it.

Will we one day see people walking around with a giant “like” button on their chests? I’m still waiting for the ability to photoshop out my love handles in realtime and real life. The Biggest Loser meets the Biggest Layer.

There’s a Thief on My Wall (and he’s wearing my coat)

“Son, we live in a world that has walls. And those walls have to be guarded by men with guns. Who’s gonna do it, you?”
Jack Nicholson as Col. Nathan R. Jessep in A Few Good Men

A guy robbed a house. Then he posted photos of himself wearing the new coat he stole, along with a fistful of cash.

Earlier this month, Washington Post writer and editor Marc Fisher’s home was burglarized.  His new coat, still in the box, was missing. As were his son’s  iPod, savings bonds, cash and a laptop.  His son took the loss well, he says, until he saw his Facebook page.

The burglar had opened his son’s laptop computer and posted a photo of himself to his son’s Facebook page.

Does Facebook have a responsibility to help catch the crook? For the terrestrial police, this is a minor crime — a few low-value items robbed from a house. But what about the internet police?

A wall was violated. And of course, with that laptop, the crook could do a lot more damage. As our lives move online, who are the cops on the corner?  Will some sort of community policing evolve?

What’s the web equivalent of calling 911?

Confession #90: Why I Stopped Shooting Televisions

Last month, a Wisconsin man became particularly enraged by a Bristol Palin performance on Dancing with the Stars and shot his television. The dancing stopped. The police showed up. And after a fifteen hour standoff, the man was taken into custody.

The event brought back memories of Elvis who was famous for shooting TVs. But that was a different era. The days of engineering an effective television shooting will soon be over. Like the rest of us, Elvis would by now have succumbed to the dominance of his targets. And law enforcement will soon realize they no longer need to come to their defense. There’s no point.

The screens have us outnumbered.

My wife and I recently made a pact to turn off our screens from the time we get home until the time our kids go to bed. We set this goal after years of talking to our kids over the tops of our laptops and hearing my two year old daughter once say, “Goodnight Mama, goodnight dadda, goodnight ‘puter.”

So the screens remained off, for awhile. A short while. My kids like to listen to music and have dance parties in our living room. So I need to turn on the music. And guess where all my music is? On my laptop — where its accompanied by my email, Twitter, Facebook, work, realtime web stats and social life. The music plays, the laptop is back open, and they’re playing our song once again.

On some nights we want to order dinner. So we check the menu on our computer and then call the restaurant on our iPhones where our addiction is waiting for us on another screen. Or maybe the kids want to watch a nice movie before bed. No problem, let me just sit down at my desktop machine and queue something up on that screen so we can watch it on our other screen.

At bedtime, maybe a nice interactive book on the iPad?

I don’t wear a watch, so even a simple question like “What time is it?” means another screen needs to be pulled out of my pocket.

My friend Norman is an avid golf fan. During major events, Norman used to answer the phone by saying, “Don’t tell me anything about the golf, I’m recording it.”

But even Norman, who has experienced the familiar evolution from self-proclaimed luddite to iPhone zombie in the last couple years, has given up trying to avoid the results of major golf tournaments. It’s become almost impossible. The information is everywhere. The screens will not relent.

The other day I was standing in line a bagel store and I counted seven screens (phones, flatscreen TVs, computers) within my clear line of site. Thankfully, none of my fellow customers could read my mind as I thought to myself, “There are seven screens. Don’t most guns only hold six bullets?” 

The dominance of the screens is only beginning. The big question is how we’ll react to their increasing numbers. I have long thought that our current addiction is connected to the novelty of this expanding technological playground. Once we get used the screens and the always-on access they provide, we’ll be better equipped to compartmentalize them. We’ll use screens when we need them and let them go black when we don’t.

But the more I see the growing number of screens and the behaviors of those who stare at them, the more I think the future may be less about compartmentalization and more about total immersion.

NYT tech journalist Nick Bilton recently wrote about early adopters who are, like my wife and me, trying to place limits on their screen time.

Other friends — technology enthusiasts all — have told me they have set new rules with their spouse or partner. Some have agreed to no mobile phones in bed or on the couch, while others try to leave the gadgetry in their pockets when they go for brunch or dinner.

That’s our big stand against the screens. We get to keep brunch.

Hopefully this is just a period of transition and we will indeed be able to maintain our screen-free meals. But just in case, my reaction to technology will remain nonviolent. I don’t want to look up one day and see a battalion of angry screens who say: “Hey, aren’t you the guy who shot the television?”

Internet and Generation E for Everyone

The dominance of the Millenial generation (ages 18-33) is starting to slide a bit when it comes to web use. They still lead in most categories when it comes to usage, but other groups are catching up and passing them in certain areas.

It will not come as much of a surprise that folks from different generations are all meeting on social networks where the fastest growth has come among those 74 and over (which makes my mom’s refusal to accept my Facebook friend request all the more upsetting).

According to the report from Pew, Blogging is one of the few online activities that saw a slight decline among certain segments.

For those of you working on your latest PowerPoint deck, here are the activities that are uniformly popular across all age groups.

    Email
    Search engine use
    Seeking health information
    Getting news
    Buying products
    Making travel reservations or purchases
    Doing online banking
    Looking for religious information
    Rating products, services, or people
    Making online charitable donations
    Downloading podcasts

Read the full report at PewInternet.


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My name is Dave Pell, internet superhero. This blog provides an addicted insider's account of what's happening to us in the era of the realtime, social web. You can read more about the site, grab the rss feed, follow me on twitter, join the Facebook page, or get email updates.